Occupation: 11-1020

General and Operations Managers

Statistics
National
State
City
State
City
$102950
Median Wage (USD, 2024)
308700
Projected Job Openings (2024-2034)
4.4%
Projected Growth (2024-2034)
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Experience Requirements Overview

  • Job Zone Four: Considerable Preparation Needed
  • A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
  • Most of these occupations require a four-year bachelor's degree, but some do not.
  • Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: Over 4 years, up to and including 6 years

On-Site or In-Plant Training: Over 2 years, up to and including 4 years

On-the-Job Training: Over 2 years, up to and including 4 years

Detailed Work Activities

  • Implement organizational process or policy changes.
  • Manage environmental sustainability projects.
  • Analyze data to inform operational decisions or activities.
  • Analyze financial records to improve efficiency.
  • Direct organizational operations, projects, or services.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

Work Styles

Innovation

A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.

Innovation

Achievement Orientation

Achievement Orientation

Intellectual Curiosity

Intellectual Curiosity

Tolerance for Ambiguity

Tolerance for Ambiguity

Initiative

Initiative

Adaptability

Adaptability

Self-Confidence

Self-Confidence

Perseverance

Perseverance

Leadership Orientation

Leadership Orientation

Humility

Humility

Sincerity

Sincerity

Empathy

Empathy

Cooperation

Cooperation

Optimism

Optimism

Social Orientation

Social Orientation

Cautiousness

Cautiousness

Attention to Detail

Attention to Detail

Dependability

Dependability

Integrity

Integrity

Stress Tolerance

Stress Tolerance

Self-Control

Self-Control

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.