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| Median Wage (USD, 2024) | Projected Job Openings (2024-2034) | Projected Growth (2024-2034) | |
|---|---|---|---|
| National Statistics | $46740 | 700 | -5.6% |
| State Statistics | - | - | - |
| City Statistics | - | - | - |
Experience Requirements Overview
- Job Zone 1-2: Very Little to Some Preparation Needed
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Usually requires a high school diploma or GED, though some occupations may not.
- Ranges from a few days to one year of on-the-job training.
Education, Training and Experience
Required Level of Education: High School Diploma - or the equivalent (for example, GED)
Related Work Experience: Over 2 years, up to and including 4 years
On-Site or In-Plant Training: Over 1 year, up to and including 2 years
On-the-Job Training: Over 1 month, up to and including 3 months
Detailed Work Activities
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Prepare business correspondence.
- Compile data or documentation.
- Explain regulations, policies, or procedures.
- Read materials to determine needed actions.
Work Values
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
Recognition
Relationships
Support
Independence
Tasks
- Maintain files and control records to show correspondence activities.
- Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
- Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
- Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
- Compile data from records to prepare periodic reports.
- Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
- Route correspondence to other departments for reply.
- Ensure that money collected is properly recorded and secured.
- Process orders for goods requested in correspondence.
- Present clear and concise explanations of governing rules and regulations.
- Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
- Compute costs of records furnished to requesters, and write letters to obtain payment.
- Compile data pertinent to manufacture of special products for customers.
- Type acknowledgment letters to persons sending correspondence.
- Complete form letters in response to requests or problems identified by correspondence.
- Confer with company personnel regarding feasibility of complying with writers' requests.
- Prepare records for shipment by certified mail.
Work Styles
Innovation
A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
Innovation
Achievement Orientation
Achievement Orientation
Intellectual Curiosity
Intellectual Curiosity
Tolerance for Ambiguity
Tolerance for Ambiguity
Initiative
Initiative
Adaptability
Adaptability
Self-Confidence
Self-Confidence
Perseverance
Perseverance
Leadership Orientation
Leadership Orientation
Humility
Humility
Sincerity
Sincerity
Empathy
Empathy
Cooperation
Cooperation
Optimism
Optimism
Social Orientation
Social Orientation
Cautiousness
Cautiousness
Attention to Detail
Attention to Detail
Dependability
Dependability
Integrity
Integrity
Stress Tolerance
Stress Tolerance
Self-Control
Self-Control
Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.