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Ushers, Lobby Attendants, and Ticket Takers

	Median Wage (USD, 2024)	Projected Job Openings (2024-2034)	Projected Growth (2024-2034)
National Statistics	$31150	30800	1.2%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$31150

Median Wage (USD, 2024)

30800

Projected Job Openings (2024-2034)

1.2%

Projected Growth (2024-2034)

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Experience Requirements Overview

Job Zone 1-2: Very Little to Some Preparation Needed
Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Usually requires a high school diploma or GED, though some occupations may not.
Ranges from a few days to one year of on-the-job training.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: N.A.

On-Site or In-Plant Training: Up to and including 1 month

On-the-Job Training: None or short demonstration

Detailed Work Activities

Sell products or services.
Clean facilities or work areas.
Provide patrons with directions to locales or attractions.
Provide attraction or event information to patrons.
Supervise service workers.
Assign duties or work schedules to employees.
Greet customers, patrons, or visitors.
Verify patron or staff credentials.
Usher patrons to seats or exits.
Monitor environment to ensure safety.
Assist individuals with special needs.
Mediate disputes.
Resolve customer complaints or problems.
Respond to customer problems or complaints.
Prepare operational reports or records.
Collaborate with others to develop or refine designs.
Maintain supply or equipment inventories.
Respond to customer inquiries.
Arrange artwork, products, or props.
Provide notifications to customers or patrons.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Greet patrons attending entertainment events.
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
Clean facilities.
Settle seating disputes or help solve other customer concerns.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Guide patrons to exits or provide other instructions or assistance in case of emergency.
Refuse admittance to undesirable persons or persons without tickets or passes.
Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
Assist patrons in finding seats, lighting the way with flashlights, if necessary.
Maintain order and ensure adherence to safety rules.
Search for lost articles or for parents of lost children.
Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
Count and record number of tickets collected.
Lead tours and answer visitors' questions about the exhibits.
Manage inventory or sale of artist merchandise.
Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
Distribute programs to patrons.
Give door checks to patrons who are temporarily leaving establishments.
Manage informational kiosks or displays of event signs or posters.
Work with others to change advertising displays.
Page individuals wanted at the box office.
Schedule or manage staff, such as volunteer usher corps.

Work Styles

Innovation

A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.

Innovation

Achievement Orientation

Intellectual Curiosity

Tolerance for Ambiguity

Initiative

Adaptability

Self-Confidence

Perseverance

Leadership Orientation

Humility

Sincerity

Empathy

Cooperation

Optimism

Social Orientation

Cautiousness

Attention to Detail

Dependability

Integrity

Stress Tolerance

Self-Control

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

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